Our Policies

Service Terms and Legal Information

Data Technics IT Limited is committed to transparent service delivery. These policies govern our hosting and domain registration services, protecting both our customers and our business.

Before You Work With Us

Review these policies before purchasing services:

Terms of Service

Our core service agreement covering hosting services, payment terms, account management, and legal provisions.

Read Terms of Service

Privacy Policy

How we collect, use, protect, and manage your personal data in compliance with UK GDPR and Data Protection Act 2018.

Read Privacy Policy

Domain Registration

WHOIS data publication requirements, privacy options, and registry compliance for domain registrations.

Read Reg. Policy

ONBORDING

When You Need Support

These policies govern your use of our services:

Acceptable Use Policy

Rules and restrictions for service usage, prohibited activities, content restrictions, and enforcement procedures.

Read Acceptable Use Policy

Service Level Agreement

Our uptime guarantees, service credits, support commitments, and performance standards.

Read Service Level Agreement

Request Consultation

Schedule a technical consultation with our team

Request Consultation

Cancel Service

Request cancellation of your hosting services

Cancel Service

SERVICES

During Service

How to resolve issues and concerns:

Complaints Procedure

Our process for handling complaints, escalation procedures, resolution timeframes, and external dispute options.

Read Complaints Procedure

SERVICES

Compliance and Accreditation

Data Technics IT Limited is a domain registrar with Nominet (UK domain registry), OpenSRS and ICANN.

Updates and questions

Policy Updates

We review and update our policies regularly to ensure compliance with legal requirements and industry best practices. Material changes are communicated via email to active customers.

Questions About Our Policies

If you have questions about any of our policies, please contact us through the support channels listed in the footer.

UPDATES